Description

The employment landscape has undergone a dramatic shift since the global pandemic, making skilled payroll professionals both highly sought after and increasingly costly. Among today’s most pressing employer challenges is the shortage of qualified payroll talent.

Economic instability has made attracting top payroll professionals a formidable task for organizations. Yet, payroll remains a critical function for all businesses — one where accuracy and compliance are non-negotiable, further amplifying staffing challenges and operational costs. This session will delve into effective strategies for navigating these obstacles and developing a strong, adaptable payroll team that can thrive amid shifting market conditions.

Key Topics to Be Discussed:

Defining the core responsibilities of a Payroll Manager and strategies for building a high-performing payroll team
Ensuring payroll staff are aligned with essential duties
Supporting and developing employees for growth
Conflict resolution techniques using the ACE methodology
Fostering continuous learning and development within the team
Management tools for streamlining inefficient payroll processes

Enroll in this course to gain practical knowledge that will empower payroll leaders to recruit top talent and elevate the skills of existing team members, positioning them for long-term success.

Learning Objectives:

Identify the essential qualities of an effective and cohesive payroll team
Examine best practices for recruiting payroll professionals at both entry and senior levels
Understand key traits that drive payroll team success
Develop coaching methods to improve individual and team performance
Prepare payroll staff for leadership opportunities within the organization
Learn to manage payroll errors while promoting continuous team development

Who Should Attend:

Payroll Managers
Human Resources Managers
Finance Directors
Compensation and Benefits Specialists
Talent Acquisition Professionals
Payroll Supervisors
Operations Managers
Business Owners

Presenter: Dayna Reum

Dayna Reum is the Director of Payroll Operations at Ann & Robert H. Lurie Children’s Hospital of Chicago and brings over 17 years of hands-on experience in the payroll industry. Starting her career as a payroll clerk in Tucson, Dayna advanced to become a Payroll Team Leader at Honeywell Inc., where she earned her FPC (Fundamental Payroll Certification) from the American Payroll Association and received multiple awards for customer service and her work in acquisitions and divestitures.

A seasoned educator, Dayna has presented at Metro Phoenix APA meetings and the Arizona State Payroll Conference, covering a range of topics including Payroll Basics, Multi-State and Local Taxation, Global Payroll, and Cultural Awareness. She holds a CPP (Certified Payroll Professional) designation and is actively involved with the National APA, contributing to the National Strategic Leadership Task Force and the Government Affairs Task Force (PA Local Tax Subcommittee). Dayna has also earned a Six Sigma Green Belt and is certified in HR best practices for hiring and firing.